Frequently Asked Questions

Q: Where is High Point?

A: High Point is located in the central part of the state of North Carolina. High Point is 85 miles north of Charlotte and 85 miles west of the Raleigh/Durham area. North Carolina is located on the east coast of the United States mid-way between Washington, DC and Atlanta, Georgia.

Q: What address do I use in my GPS to find Market?

A: Park & Ride - North Lot, Oak Hollow Mall, 921 Eastchester Dr, High Point, NC 27262

Park & Ride - South Lot, Market Center Drive Area, 490 West Market Center Drive, High Point, NC 27260

Continuous shuttle services operate to and from both Park & Ride lots to the Transportation Terminal at 210 East Commerce Ave., High Point, NC 27260. No parking is provided at the Transportation Terminal. Parking is limited downtown and some streets are closed so make sure you use the FREE shuttle service and Park & Ride.

Q: How much do Market passes cost?

A: Market passes are free for buyers, media, and exhibitors. Industry passes are $55. There will be a $30 non-refundable onsite processing fee for each buyer and industry pass requested after online registration closes.

Q: Can I register when I get there?

A: Yes, onsite registration is available at the following locations:

• 220 Elm
• Centers of High Point - Hamilton
• C&D Building
• Furniture Plaza
• International Home Furnishings Center (IHFC): All four entrances: Commerce, Main, Wrenn, and Green
• Market Square
• Plaza Suites
• Showplace
• Suites At Market Square
• Scan and Go Locations: IHFC Commerce Lobby, Showplace, Suites at Market Square, and Transportation Terminal (beside Information Booth)
• MediaLink (Press Passes only)
• International Buyers Center (International Buyers only)

Q: What are the showroom hours?

A: Showrooms are open Saturday through Tuesday, 8am - 7pm and Wednesday, 8am - 5pm.

Q: Are you open on Sunday?

A: Yes.

Q: When can the public shop the High Point Market?

A: High Point Market is open to the trade only. For a list of local retailers carrying furnishings from High Point Market exhibitors, please connect with the High Point Convention and Visitors Bureau at 336­.884.5255 or www.highpoint.org.

Q: How long does the Market last?

A: Market runs five days, Saturday through Wednesday.

Q: Can I come to Market at times other than April & October?

A: The Market is only open during the Spring and Fall dates. There are some showrooms that open by appointment only.

Q: Can I bring my children?

A: Children under 15 are not allowed.

Q: How much do shuttles from airports cost?

A: Airport shuttles are free.

Q: Do I need to make reservations for an airport shuttle?

Yes, for Charlotte and Raleigh airports. You do not need a reservation for the Greensboro airport. [Shuttle Reservations ]

Q: Where does the airport shuttle take me?

To the transportation terminal at High Point Market, shuttles run to hotels from the transportation terminal.

Q: Where are parking lots located?

A: Park & Ride - North Lot, Oak Hollow Mall, 921 Eastchester Dr, High Point, NC 27262

Park & Ride - South Lot, Market Center Drive Area, 490 West Market Center Drive, High Point, NC 27260

Free shuttles to downtown showroom district.

Q: Where is the wheelchair accessible parking or transportation?

A: Park & Ride Accessible Parking
Accessible parking is available at both of our Park & Ride locations. Guests with disabilities may call 336.887.RIDE for an accessible shuttle from the Park & Ride lot to the Transportation Terminal.

Q: Is there a place to check my luggage after arriving from and/or before leaving to go to the airport?

A: Yes, on the 2nd floor of IHFC and the 3rd Floor of Market Square, near Shoppe Object. Hours of Operation are as follows:

IHFC 2nd Floor:

• Thursday, October 24: 8am-5p
• Friday, October 25: 8am-6pm
• Saturday, October 26 & Sunday October 27: 7am- 10pm
• Monday, October 28 & Tuesday October 29: 7am-7pm
• Wednesday, October 30: 7am-5pm

Market Square 3rd Floor:

• Saturday, October 26 - Tuesday, October 29: 8am - 6pm

Q: Are rolling bags allowed?

A: Yes, in the buildings.

Q: Where are the lost & found areas?

A: Lost and found is available at all registration areas:

220 Elm: 336.884.8220

C&D Building: 336.884.1404

Centers of High Point - Hamilton: 336.885.0650

Furniture Plaza: 336.821.1500

International Home Furnishings Center (IHFC): 336.869.1120

Market Square: 336.821.1500

Plaza Suites: 336.821.1500

Showplace: 336.886.4700

Suites At Market Square: 336.821.1500

International Buyers Center: 336.869.1120

Transportation Terminal Information Booth

Q: Are there medical facilities at Market?

A: The Market Medical Unit, located on Wrenn St. behind the hotel, can treat minor injuries. Hours of operation are Friday - Tuesday of Market, 10am - 5pm. Call 911 for all emergencies.

Q: Can I take photographs?

A: Many showrooms do not allow photography. Please ask at each showroom before you take photographs.

Q: Where Can I Stay?

A: Our complimentary concierge service, Travel Quest, can direct you to a hotel in nearby Greensboro or Winston-Salem which offer our free shuttle service to Market, they can be contacted at 336.434.9920.